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CI/CD
Infrastructure as Code
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DevOps Transformation

How we reduced deployment time from 45 minutes to 19 minutes while improving reliability and team productivity

CloudScale
Cloud Infrastructure
4 months
3 DevOps Engineers
San Francisco, CA

Background

CloudScale is a growing cloud infrastructure company that provides scalable computing resources to mid-market businesses. With over 500 customers and rapid growth, their engineering team was struggling with slow, manual deployment processes that were becoming a major bottleneck. The company's infrastructure was a mix of manually configured servers, inconsistent environments, and deployment scripts that had evolved organically over three years. As the team grew from 5 to 25 engineers, the deployment process became increasingly fragile and time-consuming. CloudScale approached Artisan Intuition to modernize their DevOps practices, automate their infrastructure, and implement reliable CI/CD pipelines that could scale with their growing engineering team and customer base.

Challenges

Manual Deployment Process

Deployments took 45+ minutes and required manual steps, making them error-prone and blocking developer productivity during releases.

Business Impact: Development team could only deploy twice per week, severely limiting feature velocity and bug fixes.

Environment Inconsistencies

Development, staging, and production environments were manually configured differently, leading to 'works on my machine' issues.

Business Impact: 40% of deployments failed due to environment differences, requiring rollbacks and extended downtime.

No Automated Testing

All testing was manual, leading to bugs reaching production and requiring emergency hotfixes that disrupted the entire team.

Business Impact: Customer-facing incidents increased 300% over 6 months as the codebase and team grew.

Scaling Bottlenecks

Infrastructure provisioning was manual and took days, preventing rapid scaling to meet customer demand spikes.

Business Impact: Lost $200K+ in potential revenue due to inability to scale infrastructure quickly during peak demand periods.

Solution

1

Infrastructure as Code Implementation

Migrated all infrastructure to Terraform, creating consistent, version-controlled, and reproducible environments across development, staging, and production.

Result: 100% infrastructure consistency across all environments, with ability to provision new environments in under 20 minutes

2

Automated CI/CD Pipeline Design

Built comprehensive GitLab CI/CD pipelines with automated testing, security scanning, and deployment workflows using Docker containers and Kubernetes orchestration.

Result: Fully automated deployment process from commit to production with zero manual intervention required

3

Comprehensive Test Automation

Implemented unit, integration, and end-to-end testing with automated security scans, code quality checks, and performance monitoring integrated into the pipeline.

Result: 99.5% test coverage with automated blocking of deployments that fail quality gates

4

Monitoring & Observability Stack

Deployed Prometheus, Grafana, and ELK stack for comprehensive monitoring, alerting, and log aggregation with custom dashboards for business metrics.

Result: Complete visibility into system performance with proactive alerting reducing MTTR from 4 hours to 15 minutes

5

Team Training & Knowledge Transfer

Conducted comprehensive training sessions and created detailed documentation to ensure the engineering team could maintain and extend the new DevOps practices.

Result: 100% team adoption with engineers able to independently deploy and manage infrastructure

Technology Stack

Backend

Node.js

Application runtime environment

Express.js

Web application framework

Infrastructure

Terraform

Infrastructure as Code for all cloud resources

Kubernetes

Container orchestration and deployment platform

Docker

Containerization for consistent deployments

Database

PostgreSQL

Primary relational database

Redis

Caching and session storage

Tools

GitLab CI/CD

Automated pipeline orchestration and deployment

Helm

Kubernetes package management and templating

Ansible

Configuration management and automation

Vault

Secrets management and encryption

Prometheus

Metrics collection and alerting

Grafana

Visualization and dashboard platform

ELK Stack

Elasticsearch, Logstash, Kibana for log management

Jaeger

Distributed tracing for microservices

Cloud

AWS EKS

Managed Kubernetes service for production workloads

AWS VPC

Secure network isolation and connectivity

AWS RDS

Managed PostgreSQL databases with automated backups

AWS S3

Object storage for assets and backups

AWS CloudFront

Global CDN for improved performance

Outcomes & Results

The DevOps transformation delivered exceptional results across all key metrics. CloudScale achieved a 58% reduction in deployment time, 75% fewer production incidents, and 90% faster infrastructure provisioning. The automated CI/CD pipeline enabled the team to deploy multiple times per day with confidence, dramatically improving feature velocity and customer satisfaction.

Deployment Time

Before:45 minutes
After:19 minutes
Improvement:58% reduction

Production Incidents

Before:12 per month
After:3 per month
Improvement:75% reduction

Infrastructure Provisioning

Before:3-5 days
After:20 minutes
Improvement:90% faster

Team Productivity

Before:2 deploys/week
After:15+ deploys/week
Improvement:650% increase

Test Coverage

Before:35%
After:99.5%
Improvement:185% increase

Mean Time to Recovery

Before:4 hours
After:15 minutes
Improvement:94% reduction

Additional Benefits

  • Eliminated manual deployment errors and reduced human intervention to zero
  • Enabled feature flags and canary deployments for safer releases
  • Implemented automated rollback capabilities for instant recovery
  • Achieved 99.9% uptime with proactive monitoring and alerting
  • Reduced infrastructure costs by 30% through better resource optimization
  • Improved developer experience with self-service deployment capabilities
  • Enhanced security posture with automated vulnerability scanning
  • Established disaster recovery procedures with automated backup testing
  • Created comprehensive documentation and runbooks for operational excellence
  • Enabled compliance with SOC 2 and ISO 27001 requirements through automated audit trails
"Artisan Intuition transformed our entire engineering culture. We went from dreading deployments to deploying multiple times per day with complete confidence. The 58% reduction in deployment time was just the beginning - the real value was in how it freed our team to focus on building features instead of fighting infrastructure. Our customers immediately noticed the improvement in stability and our ability to respond to their needs faster."
JP
Jennifer Park
Head of DevOps
CloudScale
March 2024

Project Gallery

BEFORE - Manual deployment architecture before transformation

Original manual deployment process with multiple failure points

AFTER - Automated CI/CD pipeline architecture

New automated CI/CD pipeline with comprehensive testing and monitoring

DASHBOARD - Grafana monitoring dashboard

Real-time monitoring dashboard showing deployment metrics and system health

DASHBOARD - GitLab CI/CD pipeline visualization

Automated pipeline with parallel testing and deployment stages

CODE - Infrastructure as Code implementation

Terraform configuration for reproducible infrastructure provisioning

CODE - Kubernetes deployment configuration

Kubernetes manifests for scalable application deployment

Project Details

Published
March 15, 2024
Read Time
12 min read
Industry
Cloud Infrastructure

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